Grievance officer & seller details
Draft – this text is being reviewed by our lawyer and may change.
As required by the Consumer Protection (E-Commerce) Rules 2020 and the Digital Personal Data Protection Act 2023:
Seller
- Company
- CharismaLoyal LLP
- Address
- Surat, Gujarat, India
- LLPIN
- —
- GSTIN
- —
Diamonds from partner manufacturers are sold and invoiced by us; the partner's name and address are available on request.
Grievance officer
- Name
- —
- grievance@charismaloyal.com
- Phone
- —
We confirm every complaint within 48 hours and resolve it within one month. You can also write through our contact form – each message gets a ticket number.